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Great Home&Beauty Service Terms

Through our e-commerce platform, you can purchase top-tier kitchen tools products. By using our platform or purchasing our products, you expressly and fully agree to these Terms of Service and Site Conditions.

Terms of Services

Please read our sales policy carefully. Understanding it will enhance your experience on our website.

1. Product Descriptions: Pay close attention to the product descriptions, where we provide all the necessary information about the tool and delivery time after payment authorization.
2. Image Rights: All images are exclusively for brand use.
3. Stock Availability: Although rare and despite our strict stock control, an item may occasionally be out of stock, preventing your order from being fully processed. If this happens, we will contact you via email to inform you of the situation. For payments made through. For installment payments, the remaining installments will be adjusted, excluding the unavailable item. There is always the option to replace the out-of-stock item with a similar product.
4. Checkout Accuracy: On the checkout page, review the selected products and total costs to ensure they are correct. Enter the delivery address accurately, as your order will be delivered to this address.
5. Payment Authorization: If your payment is not authorized, or payment is not made within 5 days, your order will be automatically canceled. You can make the purchase again using another payment method or request a new.
6. Order Processing: Orders will only be shipped after payment has been approved in our system. Credit card payments are usually processed immediately, but delays may occur if there are any issues. Payments may take up to 2 business days to process.

Stay Informed, Follow Our Tips:

• Carefully read the product description at the time of purchase.
• Note all product features and follow any care instructions provided.
• Before finalizing your purchase, ensure all selected items are listed in your shopping cart.
• Confirm the delivery address and the total amount to be paid. Pay attention to the delivery time.

For any questions, we are at your disposal.

Offer Policy

• Validity: Offers and prices on the website are valid only for purchases made through the site.
• Product Display: All products will be clearly displayed with relevant specifications such as price and material.
• Image Usage: Product and promotional images are for illustrative purposes only and are the exclusive property of the brand. Their use for other purposes requires prior authorization from the brand.
• Promotion Limits: Promotions are available for a limited time and are subject to stock availability or a limited number of discount codes.
• Price Changes: Product prices may change without prior notice. Advertised products do not include shipping costs. Discounts on products do not apply to shipping fees.

For any questions, please contact us via email.

info@greathomebeauty.com

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Great Home&Beauty Return Policy

30-Day Return Window

You have 30 days from receiving your item to initiate a return if you wish to send it back.

Return Eligibility

To qualify for a return, your item must be in the condition you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Initiating a Return

To begin the return process, please contact us at info@greathomebeauty.com. If your return is approved, we will provide you with a return shipping label and instructions on where and how to send your package. The cost of return shipping (from the buyer’s address to the store’s address) will be the responsibility of the buyer. Items returned to us without prior request will not be accepted.

For international returns outside USA, please be aware that shipping back to us may take longer than expected.

If you have any questions about returns, you can reach out to us at info@greathomebeauty.com.

Damages and Issues

Please inspect your order upon delivery. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.

Non-returnable Items

Certain types of items cannot be returned, including:

• Custom products such as special orders or personalized items.

Please contact us if you have questions or concerns about your specific item.

Exchanges

To exchange an item, you may return the item you have. Once the return is accepted, you can choose a new item of equal or greater value, with payment for the difference if applicable.

Refunds

We will notify you once we have received and inspected your return to inform you if the refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. We guarantee that the refund will be processed within this time frame, but please note that your bank or credit card company may take additional time to process and post the refund.

If more than 30 business days have passed since your return was approved, please contact us at info@greathomebeauty.com.

Transparency and Communication

We maintain clear and open communication with you throughout the return and refund process. If you need any further assistance, our support team is here to help.